MesaBox support

Real people, usually within one business day.

support@mesabox.ai

Common questions

I can’t sign in

Reset your password from the sign-in page. The link goes to the email on your account. Still stuck? Write to us below.

How do I cancel my subscription?

Sign in on mesabox.ai in a browser, then go to Settings, then Billing. Your chat box keeps working until the end of the period you paid for.

How do I delete my account?

In the MesaBox iPhone app, anyone can go to Settings, then Account, and tap Delete my account. On the website, the account owner cancels in Settings, then Billing, and then deletes in Settings, then Account.

I’m trying to reach a builder or contractor

MesaBox runs the chat box on many builders’ websites, but each business answers its own leads. Contact them through their website or phone. We can’t pass messages along or share anyone’s details.

Write to us

You’re not signed in, so we can’t see an account. Have one? Sign in first and we’ll include your account details for you.

For your security, we only discuss an account’s details with the email address on that account.